Reference

Terms and Conditions That Govern Your pisomx99 Account

These terms set out the rules that apply when you open and use a pisomx99 account — covering eligibility, how deposits and withdrawals work through GCash, Maya, or InstaPay, and what we expect from both sides.

Eligibility requirementsGCash, Maya, InstaPay payment rulesAccount suspension policyDispute and claims processGoverning jurisdiction
pisomx99 Terms and Conditions That Govern Your pisomx99 Account
HOW WE HANDLE THIS

Account Security and Policy Transparency

Data Handling

We collect only the account and payment information needed to operate your account — including GCash or Maya wallet details used for verification and withdrawal matching. No data is sold.

Cookie Use

Cookies keep your session active and remember your language and device preferences. You can manage cookie settings through your browser, though some account functions require session cookies to work.

Account Security Steps

Every login triggers an OTP sent to your registered mobile number. If you change your linked GCash or Maya number, re-verification is required before any withdrawal is processed.

Requesting Changes

To update your registered details or request a copy of data we hold, contact support via live chat or email with your account ID. We will respond within the timeframe required by applicable law.

TERMS CONTACT PATHS

How to Reach Us About These Terms

Live Chat Open the chat icon on any page of the site to speak directly with our support team about a clause, a restriction, or an account decision you want clarified.
Email Support Send a detailed message to our support address if your query needs a written record — useful for disputes, account closure requests, or formal objections to a term.
Account Help Centre Log in to your account and go to Help to find the terms FAQ, your accepted-version history, and links to submit a formal query about how a rule applies to you.

Common Questions About Our Terms

These terms apply to anyone who opens or accesses a pisomx99 account in the Philippines where local law permits. By registering, you confirm you meet the eligibility requirements set out in the full terms.

We can update these terms at any time. We update the effective date on this page when changes go live. Continuing to use your account after that date means you accept the updated version.

We may restrict, suspend, or close your account. If funds are involved, we will review the account balance against any outstanding obligations before deciding on a release. You can appeal via email support.

Deposits via GCash, Maya, or InstaPay must come from an account registered in your own name. Payments from third-party accounts will be returned and may trigger an account review under our terms.

Contact us through live chat or email with your account ID and a brief description of your request. We will respond in line with applicable data-access requirements under Philippine law.

Log in to your account and go to Help, then look for the accepted-terms section. It shows the effective date of the version you accepted when you registered or when changes were applied to your account.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.